Frequently Asked Questions
Straight answers about quotes, scheduling, payment and our guarantees. Don't see your question? Call or text (760) 334-5355.
What services do you offer?
We offer a range of services from window cleaning to rain gutter cleaning: window and screen cleaning, solar panel cleaning, rain gutter cleaning, pressure washing, and screen repair and replacement.
How can I get a quote?
Three ways. Call or text (760) 334-5355, book online in about a minute, or send us a message from the contact page and we will get right back to you.
Does someone have to visit my house before I can book a cleaning?
Absolutely not! We wouldn't want pushy sales people coming to our house so we would never do that to you. Online quotes and booking take approximately one minute.
When am I charged for the service?
You are not charged until after the service has been completed.
What forms of payment do you take?
We accept cash, check and credit card, plus Venmo and Zelle. Contactless options are available — just ask your technician.
Do you offer online booking for scheduling?
Yes. Book online any time and pick a slot that works for you.
Can I get a same day booking?
We don't guarantee same-day bookings. But, depending on the day, we can often meet this requirement. Call or text us and we will tell you what we have.
Do I have to be home for my service appointment?
It's completely up to you. If you're not going to be home, make sure you let us know how to access your property by calling (760) 334-5355.
Does my technician arrive at the exact time I booked?
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. You will be contacted if your technician is running late.
How many technicians do you send?
Sometimes one, never more than two will be sent to your home. Where we can, recurring clients get the same technician each visit.
Are there any commitments or contracts?
No, you can cancel service anytime without any penalties.
Do you offer a rain guarantee?
In fact, we have the best guarantee in the industry. If it rains within 1 month of your service and you notice a window that is affected by the rain, we will come out and re-clean the window FREE of charge.
Are you licensed and insured?
Yes! Trust that our company and technicians are licensed and insured.
How often should solar panels be cleaned?
Once a year, and twice a year if you live in a dusty area. The best time is the middle of the dry season, when dust and dirt has been baked on the panels for a number of months.
I have health concerns about someone in my home.
We offer outside-only window and screen cleaning if you prefer no one comes inside. When interior service is requested, our technicians wear masks, and we recommend opening the windows before and after the appointment.
Hiring us is virtually risk free
30-Day Rain Guarantee
If it rains within a month of your service and a window is affected, we come back and re-clean it free of charge. The best rain guarantee in the business.
Satisfaction Guaranteed
Not happy with any window we cleaned? Call us and we will come back out and re-clean it free of charge.
No Contracts, Pay After Service
Cancel anytime with no penalty. You are not charged until the service is complete — cash, check, card, Venmo or Zelle.
Licensed & Insured
Our company and our technicians are fully licensed and insured, and every technician is screened and trained in house.
Ready for a free quote?
See your price in under a minute, or call and talk to a real person. No pushy sales visit, no contract, and you don't pay until the work is done.